Shipping policy

Shipping Policy

Thank you for shopping with The Hub House. Please read our shipping policy carefully before placing your order.

Delivery Areas We currently ship within the United Kingdom only. We do not offer international shipping at this time.

Dispatch & Delivery Times

• We aim to dispatch orders within 1–3 business days.
• Please allow up to 7 business days for delivery in exceptional circumstances.
• Delivery times are estimates only. Once your order has been dispatched, we are not liable for delays caused by third-party carriers or circumstances beyond our control.

Shipping Costs

• Free standard shipping on all orders over £75.
• Orders under £75 are charged at a flat rate displayed at checkout.

Order Tracking Where available, tracking information will be provided once your order has been dispatched.

Lost or Delayed Parcels If your order has not arrived within 7 business days, please contact us at hhcustomerservice3@gmail.com and we will do our best to assist. Please note we cannot be held responsible for delays caused by third-party carriers.